Patient Rights

A Patient has the Right to...

  • Be treated with courtesy and respect, with appreciation of his or her dignity, and with protection of privacy.
  • Know what patient support services are available, including if an interpreter is available if the patient does not speak English.
  • Know what rules and regulations apply to his or her conduct.
  • Be given by the health care provider information such as diagnosis, planned course of treatment, alternatives, risks and prognosis.
  • Refuse any treatment, except as otherwise provided by law.
  • Be given full information and necessary counseling on the availability of known financial resources for care.
  • Know whether the health care provider or facility accepts the Medicare assignment rate, if the patient is covered by Medicare.
  • Receive prior to treatment, a reasonable estimate of charges for medical care.
  • Receive a copy of an understandable itemized bill and, if requested, to have the charges explained.
  • Receive medical treatment or accommodations, regardless of race, national origin, religion, handicap or source of payment.
  • Receive treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
  • Express complaints regarding any violation of his or her rights.
  • Be free from all forms of abuse or harrasment.
  • Voice complaints regarding treatment of care that is (or fails to be) furnished.
  • Make informed decisions regarding his or her care.
  • Excercise his or her rights without being subject to discrimination or reprisal.
  • Receive care in a safe setting.

A Patient is Responsible for...

  • Giving the health care provider accurate information about present complaints, past illnesses, hospitalizations, medications and any other information about his or her health.
  • Reporting unexpected changes in his or her condition to the health care provider.
  • Reporting to the health care provider whether he or she understands a planned course of action and what is expected of him or her.
  • Following the treatment plan recommended by the health care provider.
  • Keeping appointments and, when unable to do so, notifying the health care provider or facility.
  • His or her actions if treatment is refused or if the patient does not follow the health care provider's instructions.
  • Making sure financial responsibilities are carried out. •Following health care facility conduct rules and regulations.

Want to get a head start on your appointment?

If so, please take a moment to download the pre-registration packet below. You may print these forms and fill them out to get a head start. Ensure all the information you write is correct, and have your completed forms with you when you arrive. If you need assistance, don’t hesitate to ask. Just send us a message through our Contact Form, or call us at 601-369-2021.